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We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
Cash, local check and Debit/Credit cards. Checks should be made payable to: Industry Products Group, LLC.
Yes, it will help if you pre-vacuum the areas to be cleaned. We will also vacuum all area s to be cleaned to guarantee the best result.
Please note that we cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove spots.
On average it should only take 20-30 minutes/room (10' x 20'). However, this time can vary greatly depending on how soiled the carpets are and any necessary spot removal treatments.
Yes, Please turn lights on in the areas you wish to have cleaned and open the blinds or curtains before we arrive. We can't clean what we can't see and we want to do the best cleaning possible for you. If you will not be home, please leave a hidden key or access code with us and do a credit card payment over the phone prior to starting the job. We will take before and after pictures for you and text them along with our professional receipt.
Yes please, closest to the entry of your home where you will allow us to enter with our equipment.
Generally no, we ask that you move items that you want off the floor prior to our arrival. You can put smaller items up on beds or couches, so we can cover more areas. We schedule and price our appointments around our average time/room for cleaning. In some cases, where the customer requires this service we will make an exception and bring in additional labor for this purpose. If needed, this must be scheduled at least two weeks in advance.
Kevin and his crew came to the house to work on my 35 year old Berber carpet going up to the second floor. It had soil from years of poor cleaning but he made it look almost new. I will stay on a maintenance program with him from now . Kathy, Harbor Springs
Get (2) rooms cleaned (20' x 10' max. ) using our VLM process including pre-vacuum, pre-treatment and extraction for the price of just $98 - call for details or arrange and appointment on this website.
It is important to maintain your carpets, tile and hardwood floors regularly to keep them looking their best. Maintenance programs are cheaper because we are touching up floors that we have already maintained and have protected. We recommend a schedule of every (4) to (6) months to have us back . You will be amazed at how beautiful your home will continue to look.
Harbor Poly-Clean managed to clean and repair dog spots on my bedroom and living room carpets that have been there even after our every attempt to remove them - things look so much better now. Lani, Harbor Springs
We prefer to wait until Spring for oriental rug cleaning because the outdoors helps in the process and will assist with a better result. Schedule your cleaning now so we can put you in the pipeline and get your rug back to you early in the season to enjoy all summer long.
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